Dealing with a Client who Calls and Calls…
After a Tragedy, the Best Ways People Can Help
It has become all too common – a mass tragedy happens and people rush to donate money to the families. Is there a better way to show our sympathy?
Complaining is Necessary – But Learn to Do It Right
Some people want a complaint-free world. Not me.
You’ve Been Doing a Fantastic Job, Just One Thing…
Too much praise can cloud feedback – the point is to help someone do better, not make them feel better.
How to Trust People
O Magazine, Dec. 2012
Nobody wants to be a sucker. But it’s worse to trust no one.
Understanding the Universal
USC Dornsife Magazine, November 9, 2012
USC’s Shoah Foundation has the world’s largest collection of Holocaust testimony. It is now expanding to other genocides.
That Elusive Diploma
National Journal, September 27, 2012
Getting into college is hard, but staying in is even harder. It takes help – and money.
The Allowance Conundrum
Worth Magazine, Aug./Sept. 2012
When did giving children allowances get so complicated?
Redefining Success and Celebrating the Ordinary
Why do we feel we all have to be so special? When did the term ordinary become so feared?
Has School Fundraising Gone Too Far?
Family Circle, March 2012
Tighter school budgets means more pressure on parents and more ethical questions.
Forget Networking. How to be a Connector
Entrepreneur, Jan. 29, 2012
Connecting is different than networking, but are connectors born or made?
The Old Age Survival Guide
The Atlantic, December 15, 2011
Is there a way to live a longer, happier life?
Marketing to Minorities
National Journal, June 2, 2011
Walking that fine line between ethnic stereotyping and cultural accuracy.
In a Data-Heavy Society, Being Defined By the Numbers
These days, it’s way too easy use Facebook ‘likes’, Twitter followers and other metrics to measure success.
Tiptoeing Out of One’s Comfort Zone (and Back In)
Learning to find the optimal balance of ‘productive discomfort.
Is Mandating Volunteering a Good Idea?
Schools, temples, churches often require children to volunteer. It can have an impact, but has to have meaning and follow-up.
The Atlantic, May 8, 2010
How can kids – and parents – cope when the empty nest becomes a full nest again?
A Boy’s Dream as Slugger Moves to Town
The New York Times, May 2, 2010
No one was more excited than my son when a Mets superstar moved into our town.
For the Dishwasher’s Sake, Easy on the Detergent
Most of use way too much soap in our dishwashers and washing machines. Here’s the amount repairmen say you should use.
If Not Passion for the Job, at Least Warm Feelings
Are we overselling the idea that you need to absolutely love what you do?
Winners Never Quit? Well, Yes They Do.
Sometimes quitting is the right thing to do. It just has to be for the right reasons and in the right way.
How We Think about Mistakes
Even though we’re taught young that we learn from mistakes, as we get older, most of fear and dread making mistakes. But we’re doing ourselves a grave disservice.
Too Busy to Notice You’re Too Busy?
Being busy seems to be a badge of honor. But why is that?
The Dangers of Regifting
Fifty-two percent of people admit to regifting. It’s acceptable – just make sure it’s new. And remove all incriminating evidence.
Iraq in Conflict is His Canvas
The Los Angeles Times, Sept. 25, 2005
Profile of artist Steve Mumford.
Lives in the Balance
Government Executive, Sept. 2003
The federal compensation fund for 9/11 victims – it’s genesis and quandary.
Explaining The Rage
American Journalism Review, Dec. 2001
After the 9/11 attacks: Why is the Muslim world so angry? And why are Americans so shocked?
The Rise and Fall of an Unlikely Drug-Smuggling Ring
The Los Angeles Times, Oct. 19, 2001
Many young Orthodox Jews were lured to fly to Europe and back to smuggle drugs they were told were diamonds.